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FAQs
Boil your water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc…). To boil water: Fill a pot with water and heat until bubbles come from the bottom to the top of the pot. Let boil for 2 minutes after the water reaches a rolling boil. Turn off the heat source and let the water cool. Pour the water into a clean container with a cover for storage.
Click here for other Boil Water Notice Tips.
CCRs are posted on Quadvest’s website no later than July 1 for the previous years’ information.
To find out if your neighborhood is under current Drought Restrictions, please visit our Drought Contingency Plan page here. Each neighborhood is listed under its appropriate stage. This webpage is updated on a weekly basis.
Quadvest also notifies its customers via email and/or automated phone calls. You can also contact our Customer Service at 281-356-5347 for more information.
Quadvest defines a drought as a long length of time in which the land has a decreased water supply.
This is most commonly from High Consumer Demand. As temperatures rise, neighborhoods use a lot of water for outdoor uses such as watering their yard which causes the water supply to be used up much faster than it is being replenished. Quadvest also closely watches the US Drought Monitor to stay up to date on potential regulatory authority notices on water source levels.
To find out if we are indeed in a drought and what restrictions your neighborhood might be under, please see the following list below.
Quadvest’s Drought Response Stages Trifold is a detailed outline of the restrictions in place to conserve and manage our limited water resources effectively. These restrictions aim to reduce water usage and ensure that there is enough water available for essential needs and maintain the health of our environment. There are 5 Water Usage Restriction stages. Quadvest will notify all customers via email and/or phone call whenever a neighborhood is put under a drought stage.
Stage 1 – Mild (Voluntary)
- Odd Addresses – Monday, Wednesday, & Friday
- Even Addresses – Tuesday, Thursday, & Saturday
Stage 2 – Moderate (Mandatory)
- Odd Addresses – Monday, Wednesday, & Friday
- Even Addresses – Tuesday, Thursday, & Saturday
- Limited to the hours between 12:00AM (midnight) until 10:00AM of the morning of designated watering days and between 8:00PM to 12:00AM (midnight) of the evening of designated watering days
Stage 3 – Severe (Mandatory)
- Odd Addresses – Wednesday & Friday
- Even Addresses – Tuesday & Thursday
- Limited to the hours between 12:00AM (midnight) until 10:00AM of the morning of designated watering days and between 8:00PM to 12:00AM (midnight) of the evening of designated watering days
Stage 4 – Critical (Mandatory)
- Odd Addresses – Wednesday, Friday & Saturday
- Even Addresses – Tuesday, Thursday & Sunday
- Limited to the hours between 6:00AM and 10:00AM of the morning of designated watering days and between 8:00PM and 12:00AM (midnight) of the evening of designated watering days and shall be by means of hand-held hoses, hand-held buckets, or drip irrigation only
Stage 5 – Emergency (Mandatory)
- ALL outdoor and non-essential uses of water are prohibited
More Resources
Video Resources
Please feel free to visit our YouTube channel for additional information.