Customer Service

Quadvest strives to provide the best customer service possible. These topics are designed to assist our current and future customers. If after visiting our site you still need help, please contact us by phone, e-mail, fax, or mail.

Please visit the Frequent Questions page for answer many of the common questions concerning Quadvest services.  Also, our Annual Newsletters provides the latest water quality analysis or the Quality on Tap Drinking Water Report which list among other items water hardness.

Listed below are some common applications or forms.  Select the appropriate button, fill out and submit to Quadvest.  Please don't forget to make a copy for your records.

Automatic Debit Authorization Form

A Blue Drop box is available at our office for after hour payment or application deliveries.

Pay Stations

Quadvest has developed an extensive network of Pay Stations in cooperation with Check Free.  Customers can make in person payments at any Wal-mart located in Texas.  Pay your bills where you shop, it's easy.

Quick Facts about the Wal-mart Pay Stations

• Please have a copy of your current Quadvest/Ranch bill available for this payment transaction.

• Please pay your bill before the due date to assure it’s received by Quadvest and to avoid a $5.00 late fee.

• You will not be able to pay new accounts, late payments or disconnect nonpayment bills.

• Payment must be processed at Wal-mart by 7pm EST, available business days exclude bank holidays.

 Pay Station Fee Options

• Standard payment..............................................................................$0.88
  -Delivered within 3 business days*
• Next-day payment................................................................................$1.88
  -Delivered on the next available business day*

 If you have a disconnect notice or are close to the due date, phone payment provides the fastest payment posting.