Quadvest makes it easy to become a new customer and all the necessary paperwork can be completed online.

There are two methods to becoming a new customer: purchasing a new lot without water service or purchasing an existing lot with water service.

For our customers who purchase a lot without water service, Quadvest needs:

• Payment for the specific size water meter.
• The signed Return Page of the Service Agreement.
• The signed Customer Service Inspection Certification (CSIC) filled out by a licensed Service Inspector (not a licensed plumber) with the inspector’s ID number included.

Once the new meter payments are received, Quadvest will provide a Payment Verification letter which is required by the county to obtain a building permit. Building permits are obtained from the county courthouse.

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For our customers that purchase a lot or home with existing water service, Quadvest needs:

• The signed Return Page of the Service Agreement.
• Payment of $45 new service fee and possible deposit.
• Copy of lease agreement or closing document.
• Copy of driver’s license.

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Quadvest provides our new customers with our Utility Service Rules, CSIC, and Service Agreement. Some of the highlights in these documents are the following:

1. Bill due dates – the 16th of each month.
2. E-Bill setup.
3. Autopay through checking or your choice of credit cards.
4. Rate Schedules.
5. Much more useful information.

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To fill out any of the forms below, click one of the links below, fill in all fields and press the Submit button. Don’t forget to print a copy for your records. Note: The below documents require the Adobe Acrobat Reader. If you need to install the reader, click here and you will be taken to the download page (this will open in a new window).

Forms for Quadvest Customers:

• Service Agreement – Temporary Water
• Service Agreement – Water Utility Customers
• Service Agreement – Water and Waste Water Utility Customers
• Customer Service Inspection Certification
• Quadvest Monthly Service Rates
• Quadvest Monthly Service Rates (for Decker Oaks/Village of Decker Oaks)
  

Forms for Ranch Utilities Customers:

• Service Agreement – Temporary Water
• Service Agreement – Water Utility Customers
• Service Agreement – Water and Waste Water Utility Customers
• Service Agreement – Sugar Tree
• Ranch Utilities Monthly Service Rates